New Initiatives

Chorus encourages innovation throughout the organisation and wider sector. We worked on projects with customers to enable them to be independent, informed and connected to their community, including:

• Be Connected: How to use an iPad or iPhone, taught by seniors for seniors.
• Social Connectedness Pilot: Worked with WA Primary Health Alliance to increase social connectedness, and reduce loneliness in people over the age of 75.
• Chorus Community Network: A Planning and Lottery West Submission to create local hubs for both service delivery and community connection.
• NDIS information Walk in Sessions.

Along with the new innovations for customers, many internal staff and volunteer pilots were also trialled during the 2018/19 financial year, including:

• Staff Hub Pilot to try different different scheduling tools.
• Care Tech customer management application.
• Buurtzorg Discovery Phase, to explore whether Chorus would pilot the Buurtzorg approach and technology.