Chorus 2019 Annual Report
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New Initiatives

New customer Initiatives

Chorus encourages innovation throughout the organisation and wider sector. We worked on projects with customers to enable them to be independent, informed and connected to their community, including: Be Connected: How to use an iPad or iPhone, taught by seniors for seniors. Social Connectedness Pilot: Worked with WA Primary Health Alliance to increase social connectedness, and reduce loneliness in people over the age of 75. Chorus Community Network: A Planning and Lottery West Submission to create local hubs for both service delivery and community connection. NDIS information Walk in Sessions.

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Chorus encourages innovation throughout the organisation and wider sector. We worked on projects with customers to enable them to be independent, informed and connected to their community, including:

  • Be Connected: How to use an iPad or iPhone, taught by seniors for seniors.
  • Social Connectedness Pilot: Worked with WA Primary Health Alliance to increase social connectedness, and reduce loneliness in people over the age of 75.
  • Chorus Community Network: A Planning and Lottery West Submission to create local hubs for both service delivery and community connection.
  • NDIS information Walk in Sessions.

New staff and volunteer Initiatives

Along with the new innovations for customers, many internal staff and volunteer pilots were also trialled during the 2018/19 financial year, including:

  • Staff Hub Pilot to try different different scheduling tools.
  • Care Tech customer management application.
  • Buurtzorg Discovery Phase, to explore whether Chorus would pilot the Buurtzorg approach and technology.
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